How to Obtain Your DCI Fuel Card?
Simply reach out to us at www.dolphinutilities.com or call us at 01 582 6666 or 0852563377 to acquire your fuel card. All we need is your name and mobile number. Our dedicated team is ready to assist you in obtaining and managing your cards, ensuring a smooth and hassle-free experience. Feel free to ask any questions you may have – we’re here to help.
Frequently Asked Questions:
What is Velocity?
Velocity is an online management tool. Register to view transactions, manage, stop, and order replacement cards, view invoices, and PINS at www.velocityfleet.com.
Do I need to activate my fuel cards?
No activation is required; your fuel card becomes active as soon as you receive it from the Velocity team. To retrieve your PIN, simply log in to the Velocity online portal, navigate to “Fuelcards – Manage Cards,” click on the card number, and choose “PIN REMINDER.
How do I order new cards?
Visit www.velocityfleet.com, log in, choose the fuel cards section, click ‘Manage Cards,’ then ‘Order Cards.’ Alternatively, you can call us and we will help you.
How secure are the cards?
All cards have advanced security features, including online authorization and PIN.
How do I use my fuel card?
Check card acceptance at the fueling station. Refuel and complete the purchase by taking your card and paying at the kiosk.
How long are my cards valid for?
Each card has an expiry date printed on the front of the card. When it is close to your expiry date we will send out your new cards.
Where can I use my cards?
Download the e-route app to view available sites.
How do I pay for the fuel I use?
You will receive an Invoice each week which will contain the previous week’s fuel purchases. Payment will then be taken in line with your previously communicated payment terms.
What about my receipts?
No need to keep receipts. You’ll receive a weekly VAT approved invoice for easier admin.
How much do I need to spend on fuel each week?
No minimum spend requirements for the cards.
I’ve lost or had a card stolen. What should I do?
Report it immediately. Call the Velocity team at +353 (0)91 482 934 or +44 (0)2871 812 121. Alternatively, access the fuel cards section of your Velocity account, click ‘Manage Cards,’ then select ‘Put Cards on Stop.’ Choose the cards you wish to deactivate and confirm the reason. It may also be advisable to report it to the police and obtain a crime reference number.
Am I contracted to use the cards?
No contracts. Check terms and conditions at www.dcicard.com/uk/dci-terms-conditions.
Conclusion
So there you have it, friends. Getting complete control and visibility over your fleet’s fuel card usage is now at your fingertips with Velocity.
By implementing this powerful software solution, you’ll get detailed analytics and spending oversight that will help rein in costs and eliminate fraud in no time. Moreover, the customizable controls and alerts tailored to your specific needs ensure that you can confidently manage your fuel expenses efficiently, staying well within your budget.
Give Velocity a spin – your wallet will thank you!
Ready to Claim Your FREE DCI Discount Fuel Card?
Dolphin Utilities is offering you a chance to get your hands on a FREE DCI Discount Fuel Card through a simple and hassle-free process.
Just give us a call at 01 582 6666 or 0852563377. Share your name and mobile number – no charges involved! And when reaching out, don’t forget to mention “DCI.”
It’s that easy!
Fuel your savings – contact us now!
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